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What is a Feline Emergency?

It's frightening when you're faced with an emergency and your cat needs immediate veterinary care. If your cat is in need of emergency veterinary care please call us immediately. By calling ahead we can be prepared for your cat's arrival. 

Helping Your Cat in an Emergency
Call Ahead
Please call ahead if your cat needs emergency care. Calling ahead will alert our staff to the nature of your cat's emergency and will help us prepare to meet you when you arrive -- saving valuable treatment time when every minute counts. Staff may also give you instructions on how to assist your cat if they are in distress, helping them stay safe and comfortable en route to the hospital.

Use a Cat Carrier
Please keep your cat—and everyone else—as safe as possible. Please use a carrier for your cat. If you do not have a carrier, we will provide one for you prior to your entrance into the hospital.

Drive Safely
You'll be safer, and it will minimize the stress on your injured or sick cat. Most of all, breathe! We understand that it's a stressful time. We'll do all we can to make you and your cat comfortable.

Feline Medical Center is only open from 8:30am to 5:00pm Monday through Friday for emergencies.
If you are expereincing a feline medical emergency outside of these days and times, please call Bishop Ranch Veterinary Center & Urgent Care in San Ramon at 925.866.8387. Several of our veterinarians also work at BRVC and your cat's records will be accessible to the hospital.

BRVC Hours:
Monday - Friday 7:00am to 10:00pm
Saturday - Sunday 8:00am to 8:00pm
BRVC has 24-hour patient care for hospitalized pets.

BRVC Address:
2000 Bishop Drive
San Ramon, CA 94583
Get Directions

What to Expect When You Arrive
Now that you have called ahead, our staff is prepared and expecting you. You will be met by the reception staff or members of our medical team.

Assessment and Triage
Your cat will immediately be triaged, and depending on their condition, you and your cat will either be seen by one of our veterinarians in an examination room, or in the event of a potentially life-threatening emergency your cat will be immediately taken to our treatment area to be assessed by our emergency medical team.

Wait Times
Cats that are stable will be examined by a doctor within 30 to 60 minutes of arrival. Cats with a life threatening situation will be treated immediately. Cats are treated based on the seriousness of their condition and arrival time. Appointments are not required for cats that are in need of urgent care.

The examination fee for an emergency is $87.00. Your cat's treatment plan and cost of care will be discussed with you after your cat's initial exam.

What is an Emergency?
When you are experiencing an emergency with your cat, we provide the compassionate care your pet needs. We know that it is sometimes difficult to determine if your cat is in crisis, which is why we encourage you to call and speak with one of our veterinarians or staff members. Our staff can answer your question, ease your mind, and provide information that will help you make a decision regarding your cat's medical care.

However, if you are concerned enough to call us, it is usually best to bring your cat in for a visit. Beginning treatment immediately may save a life, shorten recovery time and reduce costs.

And, because our cats can't talk to us, it can be difficult to determine if some situations are truly emergencies. Trust your instincts and "if in doubt, check it out" with a veterinarian.

The following is a list of common signs that may require urgent care:

  • Bites (insect, snake, other animal, etc.)
  • Burns
  • Bleeding that won't stop
  • Crying out
  • Difficulty breathing
  • Persistent coughing
  • Eye injury or squinting
  • Excessive head shaking and scratching
  • Trauma, such as being hit by a car
  • Straining to urinate or defecate
  • Sudden limping
  • Sudden loss of appetite
  • Suspected heatstroke
  • Swollen or painful abdomen
  • Lacerations
  • Seizures, fainting, or collapse
  • Unusual behavior, such as aggressiveness or lethargy
  • Unexplained trembling
  • Difficulty delivering kittens
  • Repeated vomiting
  • Ingestion of a foreign object
  • Weakness in limbs/Inability to walk
  • Suspected poisoning